Questions to Ask and Factors to Consider When Hiring a Tree Service Company

Grant Cool • July 28, 2025

Taking care of the trees on your property isn’t just about aesthetics—it’s about ensuring safety, maintaining property value, and protecting the environment. Whether you’re dealing with a tree that needs pruning, removal, or an overall health assessment, finding the right tree service company can make all the difference. But with so many companies out there, how do you choose the right one? Asking the right questions and knowing what to look for is key.

Here’s a comprehensive guide on what to consider and ask when hiring a tree service company.


Why Choosing the Right Tree Service Company Matters

Hiring a professional tree service company is an investment, not just in your property, but also in safety. Improper tree care can result in:

  • Injury to people or pets
  • Damage to property structures
  • Long-term harm to the health of your trees

A skilled tree service provider ensures the job is done properly, safely, and efficiently. But how do you sort the professionals from the amateurs? It all starts with asking the right questions.


Key Questions to Ask Potential Tree Service Providers

Below are the essential questions to ask when vetting tree service companies. Their answers will help you evaluate their expertise, professionalism, and reliability.

1. Do You Have Proper Certifications?

  Reputable tree service companies often employ certified arborists. Look for certifications from organizations like the International Society of Arboriculture (ISA) or the Tree Care Industry Association (TCIA). These certifications indicate a commitment to professional standards and ongoing training.


Why this matters: Certified arborists have the knowledge to care for your trees in a way that promotes health and longevity while minimizing risks.

2. Can You Provide Proof of Insurance?

  Tree work is inherently dangerous. A professional company should carry liability insurance to cover any damage to your property and workers' compensation insurance for their employees.


Red flag: If the company lacks insurance, you may be held responsible for any accidents or injuries that occur on your property.

3. How Much Experience Do You Have?

  Ask about how long the company has been in business and the experience level of their staff. Tree care requires both skill and expertise, which are honed over time.


What to look for: A company with several years of experience, particularly in handling the specific service you need (e.g., large tree removal or storm damage cleanup).

4. Can You Provide References or Reviews?

  Trusted companies should readily offer references or direct you to online reviews. Past clients’ experiences can give you valuable insights into the company’s reliability and quality of work.


Pro tip: Check out reviews on platforms like Google and Yelp. Consistent issues like missed appointments or poor communication are red flags.

5. What Equipment Do You Use?

  The tools and machinery a company uses should be suited to the task. The right equipment ensures efficiency and prevents unnecessary damage to your property.


Examples: For tree removal, bucket trucks and cranes may be necessary. For pruning services, climbing gear and aerial lifts might be required.

6. Do You Offer Written Estimates?

  Always ask for a written estimate before work begins. This prevents misunderstandings about cost and ensures transparency.


Details to confirm in the estimate:
  • Labor costs
  • Equipment costs
  • Cleanup and disposal fees, if applicable

7. How Will You Handle Cleanup?

  Tree removal and pruning can leave a significant mess. Some companies include cleanup in their services, while others charge extra.


What to clarify: Will they remove branches, stumps, and debris, or is that your responsibility?

8. What is Your Safety Record?

  A reputable provider will prioritize safety for both workers and clients. Ask about their safety protocols and if they comply with OSHA (Occupational Safety and Health Administration) standards.


What to verify: Do workers use safety gear like helmets, harnesses, and eye protection? Are accident rates low?

9. Do You Provide a Written Contract?

  A clear and detailed contract protects both you and the contractor. It should outline the scope of work, timelines, and payment terms.


What to avoid: Companies that resist providing contracts—it could be a sign of disorganization or lack of accountability.

10. Do You Offer Guarantees or Warranties?

  Some services, like tree pruning, might include a warranty period to ensure the tree remains healthy after the work is done.


Why this matters: Warranties demonstrate confidence in their work quality.

Additional Factors to Consider When Hiring a Tree Service Company

Beyond the essential questions, there are other things to keep in mind when selecting a tree service company.

1. Pricing and Quotes

  • Get at least three quotes to compare pricing and services.
  • Be cautious of bids that are significantly lower than others. They may indicate cut corners, lack of insurance, or inexperienced workers.
Tip: Focus on overall value rather than just the lowest price.

2. Availability and Response Time

  If you’re dealing with an emergency, find out how quickly they can respond. For non-urgent services, a reasonable lead time (1-2 weeks) is generally acceptable.

3. Local Knowledge

  A company familiar with your region understands local tree species, regulations, and environmental concerns better. This knowledge helps them provide tailored and sustainable solutions.

4. Specialties

  Not all tree service companies offer the same range of services. Check if they specialize in what you need, whether it’s stump removal, pest management, or tree trimming.


Tips for Comparing Quotes and Selecting the Best Provider

Once you’ve gathered quotes and done your research, here’s how to make an informed decision:

  1. Compare Apples to Apples 

   Ensure each quote includes the same services, so you’re making a fair comparison.

  1. Evaluate Communication 

   Choose a company that answers questions clearly and promptly.

  1. Look for Red Flags 

   Beware of companies asking for full payment upfront or avoiding direct answers to your questions.

  1. Trust Your Instincts 

   If something feels off during the consultation, it’s better to keep looking.


Final Thoughts

Hiring the right tree service company requires careful consideration, but it’s worth the effort to ensure your property and trees are in good hands. By asking the right questions, verifying credentials, and comparing quotes, you set yourself up for a hassle-free experience and lasting results.

Take your time, trust reputable and certified professionals, and keep the focus on both quality and safety. Your trees—and peace of mind—will thank you for it!


The pros and cons of having a tree near your house
By Grant Cool December 15, 2025
A mature tree gracing the front yard or providing shade over a back patio is a classic feature of a beautiful home. Trees add color, life, and a sense of permanence to a property. But when that tree is positioned close to your house, it brings both significant benefits and potential risks. Homeowners often find themselves weighing the cooling shade against the worry of falling branches, or the beautiful view against the fear of invasive roots. Making an informed decision about a tree near your home —whether you’re considering planting a new one or managing an existing giant—requires a balanced understanding of both sides of the equation. At Aurora Tree Service, we are experts in tree health and risk assessment. We help homeowners enjoy the many advantages of trees while mitigating the potential downsides. This guide breaks down the pros and cons to help you make the best choice for your property. The Advantages of Having a Tree Near Your House Trees are far more than just landscape decorations; they are living assets that actively improve your home and quality of life. 1. Significant Energy Savings One of the most practical benefits of a well-placed tree is natural climate control. A large deciduous tree planted on the west or south side of your home can provide dense shade during the hottest parts of the day in summer. This natural air conditioning can reduce your cooling costs by up to 30%. In the winter, the same tree will lose its leaves, allowing sunlight to stream through and passively heat your home. 2. Increased Property Value A healthy, mature tree is a major selling point. Studies have consistently shown that homes with well-maintained, mature trees have higher property values—in some cases, up to 15% higher than similar homes without them. Trees contribute to curb appeal, making a property look more established, welcoming, and attractive to potential buyers. 3. Enhanced Aesthetics and Privacy Trees add vertical dimension, color, and texture to your landscape. They soften the hard lines of a house and integrate it more naturally into its environment. A strategically placed evergreen can also serve as a living privacy screen, blocking sightlines from neighbors or a busy street, creating a secluded oasis in your own backyard. 4. Environmental and Health Benefits Trees are environmental workhorses. They improve air quality by absorbing carbon dioxide and filtering out pollutants. Their canopies help slow down heavy rainfall, reducing soil erosion and stormwater runoff. The presence of trees has also been linked to improved mental health, reduced stress, and a greater sense of well-being for residents. The Disadvantages and Risks of Trees Near Your House While the benefits are substantial, the potential for problems is real. Proximity to your home magnifies the risks associated with a tree's natural life cycle. However, most of these issues can be managed with professional care. 1. Risk of Falling Branches or Trees This is the most significant concern for homeowners. A large limb breaking off during a windstorm or heavy snow can cause catastrophic damage to your roof, windows, or siding. An entire tree falling is even worse. This risk is highest with trees that are old, diseased, or have structural weaknesses like co-dominant stems (large, competing main trunks). Regular professional inspection is crucial to identify and remove hazardous limbs before they fail. 2. Foundation and Pipe Damage from Roots A tree’s root system can be vast and powerful. While roots are not typically aggressive enough to break into a solid foundation, they are opportunistic. If your home's foundation already has small cracks, roots can grow into these openings, expand, and make the problem much worse. Similarly, older sewer lines made of clay or other porous materials can attract roots searching for water. The roots can invade the pipe at the joints, creating blockages and backups that are expensive to repair. Modern PVC pipes are less susceptible, but it remains a valid concern. 3. Clogged Gutters and Roof Damage A tree that overhangs your roof will constantly drop leaves, needles, twigs, and seeds into your gutters. Clogged gutters can lead to water backing up under your shingles, causing roof rot, fascia board decay, and even interior water damage. The constant moisture from leaves sitting on your roof can also promote the growth of moss and algae, which can shorten the lifespan of your shingles. 4. Pest and Wildlife Issues Trees can act as a bridge for pests like ants, squirrels, and raccoons to gain easy access to your attic and walls. While wildlife is a natural part of the ecosystem, you don't want them nesting inside your home. Trimming branches back so they do not touch your roof is a simple and effective way to cut off this pest highway. How Aurora Tree Service Helps You Find the Balance The key to enjoying the benefits of a tree near your house while avoiding the risks is proactive management. At Aurora Tree Service, we provide the expertise needed to keep your trees healthy, safe, and beautiful. Professional Risk Assessment Our certified arborists are trained to identify potential hazards that an untrained eye might miss. We conduct a thorough inspection of your trees, looking for signs of disease, decay, weak branch unions, and root issues. We can assess the overall health and structural integrity of a tree and provide you with a clear, honest evaluation of its risk level. Strategic Pruning and Maintenance Proper pruning is the most effective tool for mitigating risk. We don't just cut branches; we prune with a purpose. Crown Cleaning: We remove dead, dying, or diseased branches from the canopy. Crown Thinning: We selectively remove branches to reduce the density of the tree, allowing wind to pass through more easily and lessening the load on the limbs. Crown Raising: We remove lower branches to create clearance for walkways, driveways, and your home itself. By keeping branches at least 6-10 feet away from your roofline, we can prevent gutter clogs, pest access, and damage from branches rubbing against your house. Root Management Solutions If you are concerned about roots near your foundation, we can provide expert advice. In some cases, we can install a root barrier—a physical wall installed underground to redirect root growth away from critical structures. We can also use specialized air tools to safely excavate soil and inspect roots without damaging them. Advice on Planting and Removal If you’re considering planting a new tree, we can help you choose the right species for the location. We’ll recommend trees with non-invasive root systems and a mature size that is appropriate for the space. Conversely, if a tree is deemed too high-risk, diseased beyond saving, or simply wrong for its location, we provide safe and efficient tree removal services. Make an Informed Decision About Your Trees A tree near your house can be a tremendous asset or a potential liability. The outcome depends entirely on its health, placement, and maintenance. Don't leave it to chance. By partnering with a professional arborist, you can get a clear picture of your tree’s condition and create a management plan that maximizes its benefits while minimizing its risks. At Aurora Tree Service, we are passionate about helping you coexist safely and happily with your trees. We provide the expert eye and skilled hands needed to ensure your trees enhance your property for decades to come. Worried about a tree near your home? Contact Aurora Tree Service today for a professional consultation and risk assessment. Meta Information Meta Title: Tree Near House: Pros & Cons | Aurora Tree Service Meta Description: Learn the benefits and risks of having a tree close to your home. Aurora Tree Service explains how to manage roots, branches, and safety.
What should you do with the space left behind from your tree?
By Grant Cool December 6, 2025
Making the decision to remove a tree from your property is often a difficult one. Whether it was due to disease, storm damage, or safety concerns, the process ends with a sudden, dramatic change to your landscape. Suddenly, there is a wide-open space and a lot more sunlight where a familiar giant once stood. This leaves homeowners with two big questions: What happens to the tree now? And what should I do with this new empty spot? At Aurora Tree Service, our job doesn’t end when the tree comes down. We manage the entire process, from safe removal to responsible disposal of the wood and debris. We also provide expert guidance to help you reclaim that new space and turn it into a beautiful, functional part of your yard. This guide explains our process and offers creative ideas for transforming the void left behind. The Journey of a Removed Tree: Our Process A professional tree removal is a complex operation focused on safety and efficiency. Once the tree is safely on the ground, a new phase of work begins. We believe in handling this process responsibly, ensuring that as much of the tree as possible is repurposed or recycled. 1. Processing the Tree on Site After felling, our crew immediately begins breaking down the tree. Using professional-grade chainsaws and equipment, we delimb the trunk and cut the larger sections into manageable logs. This systematic process, known as bucking, is done with precision to ensure the safety of our crew and your property. All the smaller branches and leaves are gathered for the next step. 2. Chipping and Debris Removal The vast majority of the branches and brush are fed into a powerful industrial wood chipper. This machine quickly turns bulky limbs into a uniform pile of wood chips. This not only makes cleanup incredibly efficient but also creates a valuable organic material. Homeowners have the option to keep some or all of the wood chips, which make an excellent, natural mulch for garden beds and around other trees. If you prefer not to keep them, we will haul all chips and debris away, leaving your property clean and tidy. 3. Handling the Wood For the larger logs from the tree’s trunk, you have a few options. We Haul It Away: The most common choice is for our team to load and haul away all the wood. We have connections with local mills, firewood processors, and artisans, ensuring the wood is put to good use rather than ending up in a landfill. Leave for Firewood: If the tree species is suitable for burning (like oak or maple), we can cut the logs into firewood-length rounds for you to split and season at your leisure. This is a great way to stock up for your fireplace or backyard fire pit. Milling for Lumber: For certain high-value trees, some clients choose to have the logs milled into lumber for custom woodworking projects. We can advise on this possibility and help coordinate the logistics. Addressing the Stump: The Final Hurdle After the tree is gone, the stump remains. A stump can be an unsightly obstacle, a tripping hazard, and a haven for pests like termites and ants. You have two main options for dealing with it. Stump Grinding This is the most popular and effective method. We use a powerful stump grinder to shred the stump and its major roots into a mixture of wood chips and soil. We can grind the stump several inches below ground level, making the area suitable for planting grass or creating a new garden bed. The resulting mulch is then used to backfill the hole, and any excess can be used elsewhere in your yard. Stump Removal Full stump removal involves excavating the entire stump and root ball from the ground. This is a much more intensive and invasive process that requires heavy machinery and leaves a large hole that must be filled with topsoil. This option is typically only necessary if you plan to build a structure, pour a concrete slab, or plant a new large tree in the exact same spot. For most landscaping purposes, stump grinding is the more practical and cost-effective solution. A Blank Canvas: Ideas for Your Newly Cleared Space With the tree and stump gone, you now have a brand-new patch of yard to cultivate. This is a rare opportunity to redesign a portion of your landscape. The new area will receive more sunlight and water, opening up a world of possibilities. 1. Plant a New Tree The most classic option is to replace the old tree with a new one. This is a chance to choose a species that better fits your long-term vision for the property. Consider Size and Location: Think about the tree’s mature size. If the old tree was removed because it grew too large for the space, select a smaller ornamental species like a dogwood, redbud, or Japanese maple. Think About Function: Do you want a shade tree for the summer? A flowering tree for spring color? An evergreen for year-round privacy? Our arborists can recommend the perfect tree for your soil, sunlight conditions, and aesthetic goals. Proper Placement: Avoid planting the new tree in the exact spot where the old one stood. The leftover sawdust from stump grinding changes the soil composition, and it's better to plant a few feet to the side in fresh, undisturbed soil. 2. Create a Garden Bed or Island The newly sunny spot is prime real estate for a flower or vegetable garden. Flower Garden: Create a vibrant perennial garden that will return year after year. Mix plants with different bloom times, colors, and heights to create visual interest throughout the seasons. Add a birdbath or a small bench to create a peaceful focal point. Vegetable Patch: If you’ve always wanted to grow your own food, this is your chance. Build a raised garden bed and fill it with high-quality soil to grow tomatoes, herbs, peppers, and other sun-loving vegetables. 3. Install a Patio or Seating Area If the cleared area is near your home, it could be the perfect location for a new outdoor living space. Paver Patio: Install a paver or flagstone patio to create a durable, low-maintenance surface for outdoor dining and entertaining. Fire Pit Area: A simple gravel or paver circle can become the designated spot for a fire pit, surrounded by comfortable chairs for cozy evening gatherings. 4. Expand Your Lawn For those who simply want more open green space for kids and pets to play, the solution is straightforward. Once the stump is ground down and the area is filled with topsoil, you can lay down sod or spread grass seed. With proper watering, you will have a seamless, lush lawn in just a few weeks. Let Us Help You with the Transition Losing a tree doesn't have to be a loss for your landscape. It can be the beginning of something new and exciting. At Aurora Tree Service, we are experts in the entire life cycle of tree care, from planting and pruning to removal and replacement. We can help you safely remove a problematic tree and then provide the advice and services you need to transform the empty space into a feature you’ll love for years to come. Don't let an old stump or a bare patch of dirt detract from your property's beauty. Let us help you see the potential. Have a tree that needs to be removed? Contact Aurora Tree Service today for a professional consultation on removal, stump grinding, and creating your new landscape! Meta Information Meta Title: After Tree Removal: What to Do Next | Aurora Tree Service Meta Description: Learn what happens to a tree after removal and get creative ideas for the empty space, from planting new trees to building a patio.
Professional help for trimming tall and hard areas that need trimming
By Grant Cool November 21, 2025
Taking care of your property can be a rewarding experience. Mowing the lawn, planting flowers, and even doing some light pruning are satisfying tasks that enhance your home's curb appeal. However, when it comes to tree care, there’s a point where the DIY spirit should give way to professional expertise. A trim that seems straightforward can quickly become dangerous or damage the long-term health of your trees. While a small trim on a young shrub might be a simple weekend task, tackling large branches, tall trees, or limbs near power lines is a different challenge entirely. At Aurora Tree Service, we specialize in handling the tree trimming jobs that are too difficult, too high, or too hazardous for homeowners to manage on their own. Understanding when to put down the loppers and call a professional is key to ensuring your safety and the vitality of your landscape. Why Professional Trimming is a Necessity, Not a Luxury Many homeowners underestimate the complexity and risk involved in tree trimming. It’s not just about cutting branches; it’s about understanding tree biology, assessing structural integrity, and using specialized equipment safely and effectively. Hiring a professional is an investment in your property's safety, beauty, and health. 1. The Unseen Dangers of DIY Tree Trimming According to the Tree Care Industry Association, tree care is one of the most hazardous professions. Homeowners attempting to do this work themselves with consumer-grade tools face even greater risks. The most common dangers include: Falls from Ladders: Unstable ladders are a leading cause of serious injury for homeowners. A ladder placed on uneven ground or one that isn't tall enough can easily lead to a devastating fall. Falling Branches: Misjudging the weight and fall path of a branch can have catastrophic consequences. Large limbs can crash onto your roof, your car, or a person below. Electrocution: Any tree work near power lines is extremely dangerous. Electricity can arc from the line to a tool or a branch, causing severe injury or death. This is a job that should only be handled by qualified professionals. Improper Tool Use: Chainsaws and other power tools are effective but unforgiving. Without proper training and safety gear, a simple kickback can cause a life-altering injury. 2. Protecting the Long-Term Health of Your Trees Trimming is more than just aesthetics; it's a critical aspect of tree healthcare. An improper cut can harm a tree more than it helps. Professional arborists, like the team at Aurora Tree Service, are trained to make cuts that promote healthy growth and healing. Avoiding Bad Cuts: A "flush cut" (cutting too close to the trunk) or leaving a "stub" (cutting too far out) can prevent the tree from properly sealing its wound. This invites pests, disease, and decay that can weaken or kill the tree over time. Preventing Over-Pruning: Removing too much of a tree's canopy at once—a common DIY mistake—can stress the tree, reduce its ability to photosynthesize, and leave it vulnerable to sunscald and disease. Timing is Everything: Trimming at the wrong time of year can interfere with a tree's flowering cycle or expose fresh cuts to seasonal pests and fungi. We know the optimal trimming schedule for different species in our area to maximize health and beauty. 3. Enhancing Your Property's Aesthetics and Value A professionally trimmed tree is a beautiful tree. We don't just remove branches; we shape the tree to enhance its natural form and improve its appearance on your property. Proper trimming can increase sun exposure for your lawn and other plants, improve your view, and significantly boost your home’s curb appeal and overall value. When to Call Aurora Tree Service: The Telltale Signs If you find yourself in any of the following situations, it’s a clear sign that the job requires professional expertise. Your Trees Are Too Tall or Hard to Reach If you can't reach a branch with both feet planted firmly on the ground, it's time to call us. Our team is equipped with aerial lifts, professional climbing gear, and rigging systems that allow us to safely access the highest parts of your trees. We can navigate complex canopies and work around obstacles without ever relying on a shaky ladder. Don't risk a fall—let us handle the work at height. You Have Dead or Hazardous Branches Dead, broken, or hanging branches are ticking time bombs. They can fall at any moment, especially during a storm or high winds. Identifying these hazardous limbs, known as "widow-makers," requires a trained eye. We can spot signs of decay and weakness that may not be obvious from the ground. Our team will safely rig and remove these dangerous branches before they can cause damage to your property or harm to your family. Branches Are Growing Near Power Lines This is a non-negotiable situation. Never attempt to trim any branch that is near or touching a power line. The risk of electrocution is simply too high. Aurora Tree Service has certified professionals who are trained and qualified to work safely around utility lines. We follow strict safety protocols to ensure the job is done without incident. The Job Requires a Chainsaw from a Ladder If your trimming plan involves using a chainsaw while standing on a ladder, please stop immediately and call a professional. This is one of the most dangerous scenarios a homeowner can create. It combines the instability of a ladder with the power and unpredictability of a chainsaw. Our team uses secure climbing techniques or aerial lifts to establish stable working positions, ensuring that power tools can be operated with precision and control. You Need to Remove Large, Heavy Limbs Removing a large limb is a complex process involving physics and careful planning. You need to predict how the branch will fall and control its descent to avoid damage. Our crew uses specialized rigging techniques, including ropes and pulleys, to safely lower heavy sections of wood to the ground in a controlled manner. This prevents damage to your home, fences, and landscaping below. The Professional Process at Aurora Tree Service When you call us for help, you get more than just a tree trimmer; you get a partner in tree care. Our process is built on safety, expertise, and clear communication. Consultation and Assessment: We start by visiting your property to assess the trees in question. We listen to your goals and provide an expert evaluation of your trees' health and structure. A Clear Plan: We will explain exactly what needs to be done and why. We’ll outline our plan for safely trimming the trees and provide you with a detailed, transparent estimate. Safe and Efficient Execution: On the day of the job, our certified and insured crew arrives with professional-grade equipment. We execute the trimming plan with precision, always prioritizing the safety of our team and your property. Thorough Cleanup: We believe in leaving a property cleaner than we found it. Our team will chip and haul away all debris, rake the area, and ensure your yard is left neat and tidy. Invest in Safety and the Health of Your Trees Your trees are a valuable asset, but they can also be a significant liability if not properly managed. When a trimming job feels too big, too high, or too risky, it almost certainly is. Don’t gamble with your safety or the health of your trees. Let the experts at Aurora Tree Service provide the professional care your trees deserve. We have the training, equipment, and insurance to handle the most challenging tree trimming jobs, giving you peace of mind and beautiful, healthy trees for years to come. Is there a tree on your property that’s out of your reach? Contact Aurora Tree Service today for a free consultation and let our professionals handle the job safely and effectively!