Questions to Ask and Factors to Consider When Hiring a Tree Service Company

Grant Cool • July 28, 2025

Taking care of the trees on your property isn’t just about aesthetics—it’s about ensuring safety, maintaining property value, and protecting the environment. Whether you’re dealing with a tree that needs pruning, removal, or an overall health assessment, finding the right tree service company can make all the difference. But with so many companies out there, how do you choose the right one? Asking the right questions and knowing what to look for is key.

Here’s a comprehensive guide on what to consider and ask when hiring a tree service company.


Why Choosing the Right Tree Service Company Matters

Hiring a professional tree service company is an investment, not just in your property, but also in safety. Improper tree care can result in:

  • Injury to people or pets
  • Damage to property structures
  • Long-term harm to the health of your trees

A skilled tree service provider ensures the job is done properly, safely, and efficiently. But how do you sort the professionals from the amateurs? It all starts with asking the right questions.


Key Questions to Ask Potential Tree Service Providers

Below are the essential questions to ask when vetting tree service companies. Their answers will help you evaluate their expertise, professionalism, and reliability.

1. Do You Have Proper Certifications?

  Reputable tree service companies often employ certified arborists. Look for certifications from organizations like the International Society of Arboriculture (ISA) or the Tree Care Industry Association (TCIA). These certifications indicate a commitment to professional standards and ongoing training.


Why this matters: Certified arborists have the knowledge to care for your trees in a way that promotes health and longevity while minimizing risks.

2. Can You Provide Proof of Insurance?

  Tree work is inherently dangerous. A professional company should carry liability insurance to cover any damage to your property and workers' compensation insurance for their employees.


Red flag: If the company lacks insurance, you may be held responsible for any accidents or injuries that occur on your property.

3. How Much Experience Do You Have?

  Ask about how long the company has been in business and the experience level of their staff. Tree care requires both skill and expertise, which are honed over time.


What to look for: A company with several years of experience, particularly in handling the specific service you need (e.g., large tree removal or storm damage cleanup).

4. Can You Provide References or Reviews?

  Trusted companies should readily offer references or direct you to online reviews. Past clients’ experiences can give you valuable insights into the company’s reliability and quality of work.


Pro tip: Check out reviews on platforms like Google and Yelp. Consistent issues like missed appointments or poor communication are red flags.

5. What Equipment Do You Use?

  The tools and machinery a company uses should be suited to the task. The right equipment ensures efficiency and prevents unnecessary damage to your property.


Examples: For tree removal, bucket trucks and cranes may be necessary. For pruning services, climbing gear and aerial lifts might be required.

6. Do You Offer Written Estimates?

  Always ask for a written estimate before work begins. This prevents misunderstandings about cost and ensures transparency.


Details to confirm in the estimate:
  • Labor costs
  • Equipment costs
  • Cleanup and disposal fees, if applicable

7. How Will You Handle Cleanup?

  Tree removal and pruning can leave a significant mess. Some companies include cleanup in their services, while others charge extra.


What to clarify: Will they remove branches, stumps, and debris, or is that your responsibility?

8. What is Your Safety Record?

  A reputable provider will prioritize safety for both workers and clients. Ask about their safety protocols and if they comply with OSHA (Occupational Safety and Health Administration) standards.


What to verify: Do workers use safety gear like helmets, harnesses, and eye protection? Are accident rates low?

9. Do You Provide a Written Contract?

  A clear and detailed contract protects both you and the contractor. It should outline the scope of work, timelines, and payment terms.


What to avoid: Companies that resist providing contracts—it could be a sign of disorganization or lack of accountability.

10. Do You Offer Guarantees or Warranties?

  Some services, like tree pruning, might include a warranty period to ensure the tree remains healthy after the work is done.


Why this matters: Warranties demonstrate confidence in their work quality.

Additional Factors to Consider When Hiring a Tree Service Company

Beyond the essential questions, there are other things to keep in mind when selecting a tree service company.

1. Pricing and Quotes

  • Get at least three quotes to compare pricing and services.
  • Be cautious of bids that are significantly lower than others. They may indicate cut corners, lack of insurance, or inexperienced workers.
Tip: Focus on overall value rather than just the lowest price.

2. Availability and Response Time

  If you’re dealing with an emergency, find out how quickly they can respond. For non-urgent services, a reasonable lead time (1-2 weeks) is generally acceptable.

3. Local Knowledge

  A company familiar with your region understands local tree species, regulations, and environmental concerns better. This knowledge helps them provide tailored and sustainable solutions.

4. Specialties

  Not all tree service companies offer the same range of services. Check if they specialize in what you need, whether it’s stump removal, pest management, or tree trimming.


Tips for Comparing Quotes and Selecting the Best Provider

Once you’ve gathered quotes and done your research, here’s how to make an informed decision:

  1. Compare Apples to Apples 

   Ensure each quote includes the same services, so you’re making a fair comparison.

  1. Evaluate Communication 

   Choose a company that answers questions clearly and promptly.

  1. Look for Red Flags 

   Beware of companies asking for full payment upfront or avoiding direct answers to your questions.

  1. Trust Your Instincts 

   If something feels off during the consultation, it’s better to keep looking.


Final Thoughts

Hiring the right tree service company requires careful consideration, but it’s worth the effort to ensure your property and trees are in good hands. By asking the right questions, verifying credentials, and comparing quotes, you set yourself up for a hassle-free experience and lasting results.

Take your time, trust reputable and certified professionals, and keep the focus on both quality and safety. Your trees—and peace of mind—will thank you for it!


tree in Aurora
By Grant Cool May 2, 2025
The Importance of Tree Trimming for Homeowners Tree trimming is more than just about appearances. While trimmed trees can make your yard look well-kept and beautiful, proper trimming also contributes to the health of your trees, improves the safety of your property, and even increases its value. For homeowners, maintaining trees is essential to prevent weaker branches from falling during high winds, promoting healthy growth, and ensuring that your landscape is always in top shape. But you may be wondering, "When is the best time to trim my trees?" This guide will walk you through the ideal timing for tree trimming, seasonal considerations, signs that trimming is overdue, and whether you should tackle the task yourself or call in a professional arborist. Understanding the Best Time for Trimming Different Types of Trees Different trees have different needs when it comes to pruning, and understanding your specific tree types is key to ensuring proper care. Deciduous Trees Deciduous trees like maple, oak, and birch are best trimmed during the dormant season, typically late winter or early spring before the buds emerge. Why? With minimal leaves, it’s easier to identify the structure of the tree and trim branches precisely. Plus, trimming during dormancy reduces the risk of pest infestations or diseases. Evergreen Trees Evergreens, such as spruce and pine, don't require as regular trimming as their deciduous counterparts. Most evergreen trees should only be trimmed to remove dead or damaged branches, which can be done year-round, though late winter and early spring are often preferred. Fruit Trees Fruit trees like apple, pear, and peach require pruning annually to encourage better fruit production. Late winter or early spring, while they’re dormant, is the prime time for trimming. Removing old, unproductive branches allows the tree to direct more energy toward growing larger, healthier fruit. Flowering Trees The timing for flowering trees depends on when they bloom. Trees that flower in spring (like dogwoods or cherries) should be trimmed shortly after they bloom to avoid cutting off next year’s buds. Trees that flower in summer or later (like crape myrtles) are best trimmed during late winter or early spring when dormant. Seasonal Considerations for Tree Trimming in Your Region Understanding your local climate impacts when and how you should trim your trees. Here’s how the different seasons can affect pruning decisions. Winter Winter is generally the best time for most tree trimming as trees are dormant, meaning pruning won’t disrupt their growth cycle. Plus, with no foliage in the way, it’s easier to see the tree’s structure for precise cuts. However, extreme cold can make branches brittle, so it’s important to avoid trimming on freezing days. Spring Spring pruning can be tricky. While it’s fine to do some light maintenance, like removing deadwood, excessive pruning might prevent trees from fully blooming. This isn’t ideal, especially for ornamental or flowering trees you want to show off. Summer Summer pruning typically focuses on maintaining shape, removing water sprouts (weak vertical shoots), and removing damaged branches after storms. However, overly aggressive summer trimming can stress trees because of the active sap flow during this time. Fall Fall is generally not recommended for tree trimming. Cutting into trees while they’re preparing for dormancy leaves them vulnerable to pests and diseases. However, if you spot dead or dangerous branches, they should be removed immediately regardless of the season. Signs Your Trees Need Trimming Regardless of the time of year, there are signs that indicate your trees are overdue for a trim. Ignoring these can lead to health issues for your trees and safety hazards for your property. Overgrown or Misshaped Branches Trees with uneven or overgrown branches can become aesthetically unappealing. Overgrowth can also block sunlight and airflow, which are vital for tree health. Dead, Diseased, or Damaged Branches One of the most obvious signs that your tree needs trimming is dead or diseased branches. These branches are weak and prone to falling, especially during storms, posing a danger to your home and family. Branches Near Power Lines or Roofs Branches too close to power lines or roofs can cause property damage or power outages during high winds or storms. Regular pruning helps you minimize these risks early on. Crossing or Rubbing Branches When branches cross or rub against each other, they can cause wounds that make trees susceptible to pests and diseases. Pruning these reduces the risk. Reduced Light or Airflow If dense branches block sunlight from reaching your lawn or other plants, it’s a sign your tree needs thinning to improve air circulation and light penetration. DIY Trimming vs. Hiring a Professional Arborist Once you’ve identified your tree’s pruning needs, the next step is deciding whether to take the DIY route or call an experienced arborist. When to Trim Trees Yourself For smaller trees or minor maintenance, trimming yourself can save money. Simple tasks like cutting small, dead branches or shaping bushes are manageable with the right tools and safety precautions. DIY Tree-Trimming Tips: Invest in proper tools like hand pruners or loppers for smaller branches and a pruning saw for larger ones. Wear protective gear, including gloves, goggles, and sturdy shoes. Make clean cuts at a slight angle and avoid leaving stubs to promote healthy healing. When to Hire a Professional Arborist For larger trees, hazardous branches, or signs of disease, it’s best to call a professional arborist. Certified arborists are trained in proper pruning techniques and use equipment designed for large-scale trimming safely and efficiently. They can also diagnose and treat potential tree health issues. Pros of Hiring an Arborist Safety: Arborists are equipped for high branches and dangerous situations. Expertise: They recognize the specific needs of each tree species. Convenience: You save time and effort while ensuring the job is done correctly. Although hiring a professional may require an upfront investment, it can save money in the long run by improving tree health, preventing damage, and avoiding costly mistakes. Healthy and Beautiful Trees Start with Proper Trimming Tree trimming might not be at the top of your to-do list, but it’s a crucial aspect of maintaining a safe, inviting, and aesthetically pleasing home environment. Knowing the right time to prune, understanding your tree species, and addressing signs of overgrowth or damage will help your trees thrive for years to come. If tree trimming feels overwhelming or you need expert advice, reach out to a certified arborist in your area. Their expertise can save you from mishaps and help keep your landscape in pristine shape. Remember, healthy trees mean a healthier home. Start tending to your trees today, and enjoy the benefits of a beautiful, thriving yard!
By Kelsey T. July 14, 2022
Trees go through a dormant stage during the winter, during which time they are not as active as they are in the other seasons. In fact, many trees actually lose their leaves during the winter! This is because the tree is preparing for its next growth cycle - new leaves will grow in the springtime. While trees are dormant, it's important to take extra care of them. This is because the winter weather can be harsh on trees, and they are more susceptible to damage during this time. For example, if a tree is not properly watered during the winter, it can become dehydrated and die. It's important to inspect trees for any broken branches or damage caused by the wind. If you spot any damage, you'll need to take action to repair it as soon as possible. This can help protect the tree from further damage and ensure that it stays healthy. When it comes to watering trees during the winter, it's best to err on the side of caution. Overwatering can be just as damaging as not watering at all. If you're not sure how much water your tree needs, it's best to consult with a tree service pro. One of the best ways to protect your tree during the winter is to rake up leaves and debris from the base of the tree. This will allow for better airflow and drainage, which can help prevent the tree from becoming too wet or too dry. It's also important to keep an eye on the soil around the tree. If it appears to be compacted, you may need to aerate it to help the tree roots get the oxygen they need. Mulching around the base of a tree can help protect it from the cold weather and moisture. Mulch acts as an insulation layer, keeping the roots warm and preventing them from freezing. It also helps to keep the soil moist, which is important for the tree's health. If you're using mulch around your tree, be sure to keep it at least 2-3 inches away from the trunk to prevent insect and disease problems. Check that your tree's stakes are still in place and adjust as necessary. Staking a tree can help to protect it from strong winds and prevent it from toppling over. Watering trees during the winter can be tricky. You don't want to underwater them, but you also don't want to get water on the trunk. This can cause damage to the bark and make the tree more susceptible to disease. A good rule of thumb is to water trees deeply but infrequently. This will help ensure that the tree gets the moisture it needs without causing any problems. Furthermore, trees can be susceptible to pests and diseases during the winter months, so it's important to monitor them closely for any signs of trouble. Some common pests and diseases that can affect trees during the winter include: Bark beetles: These tiny insects can cause extensive damage to a tree's bark. They can be difficult to detect, but you may notice small holes in the bark or sawdust around the base of the tree. Cankerworms: These caterpillars can strip a tree of its leaves, causing severe damage. You may notice webbing or egg masses on the tree's trunk or branches. Frost damage: This can occur when the temperature dips below freezing, causing the water in the tree to expand and rupture the cells. This can damage the bark and leaves, and it can also kill the tree. Snow damage: Heavy snowfall can break branches or even topple trees. Keep an eye on your tree during winter storms and remove any snow that accumulates on the branches.  If you suspect that your tree is sick or infested with pests, it's important to contact a tree service professional as soon as possible. They will be able to properly diagnose the problem and take steps to treat it. Taking proper care of trees during the winter months can help them stay healthy and prevent any problems from occurring. By following these tips, you can help ensure that your trees make it through the winter season unscathed.
tree stumps in the morning
By Kelsey T. August 27, 2021
Weighing the benefits and drawbacks of tree care is important. Use this comprehensive guide to assist in your decision making.